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Akins Remote Support
Fast remote troubleshooting for home computers, plus network setup and IT support for local businesses.
Already on the phone with us? Click Start a remote session and follow the steps on screen. Haven't talked to us yet? Call (816) 518-7868 first so a tech is ready for you. Shortcut for next time: type akinsremotesupport.com straight into your browser's address bar.
What we handle
- Remote troubleshooting. Fix software problems, errors and pop-ups over a secure remote session.
- Setup & installs. Printers, email, Microsoft 365, new software and new computers.
- Network management. Routers, Wi-Fi coverage, switches and access points.
- Internet failover. A backup connection that keeps your business online when your main internet drops.
- Commercial hardware. Sourcing and installing business-grade workstations and network gear.
- Remote monitoring. We watch system health and catch problems before they become downtime.
How it works
Call us, and we'll send a secure link to connect to your computer. You watch everything we do, and we disconnect when we're finished.
- Clear quote before work starts
- Updates while we work
- Warranty on most repairs
Is remote support secure?
Yes. You approve every session, can watch the whole time, and we disconnect when the job is done.
What if it can't be fixed remotely?
We'll tell you right away, and you can bring it in or we can come to you.
Do you support businesses?
Yes. See our Business IT page for managed plans.
Also at Akins
Other services
PC · Mac · Phone · Business IT